Shipping Policy

Thank you for shopping with Oumie Adri (https://oumieadri.co.za/). This Shipping Policy explains how we process and deliver orders placed through our website. By making a purchase, you agree to the terms below.

1. Shipping Method

All orders are shipped via a trusted courier company to ensure safe and reliable delivery.

2. Processing & Delivery Time

Orders are processed within 2–3 business days after payment confirmation.

Delivery usually takes 1–2 weeks depending on your location and courier schedules. Delivery times are estimates and may vary due to unforeseen factors such as courier delays, holidays, or external circumstances beyond our control.

3. Shipping Fees

Shipping is free for all addresses within South Africa.

At this time, we do not charge any additional handling or delivery fees.

4. Order Tracking

Once your order has been dispatched, you will receive a tracking number and courier details via email so you can monitor the status of your delivery.

5. Delivery Address

Please ensure the delivery address provided at checkout is complete and accurate.

Oumie Adri is not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete shipping details provided by the customer.

6. Lost or Damaged Parcels

While we take great care in packaging your order, Oumie Adri is not liable for any damage or loss that occurs during transit.

If your parcel arrives damaged or does not arrive within the expected timeframe, please contact us at info@oumieadri.co.za. We will assist you in resolving the issue with the courier.

7. International Shipping

Currently, we only ship within South Africa. International shipping is not available at this time.

8. Contact Us

For any questions or concerns regarding your order or our Shipping Policy, please contact us at:

Oumie Adri
Email: info@oumieadri.co.za